Our Commitment
Last updated October 5, 2026
Before you call, it is fair to know exactly what is being promised. Four things, each one about this service rather than about anybody else’s work.
The phone is answered around the clock
Call at three in the morning on a holiday and the line is answered. That is the point of a 24-hour number rather than an answering machine that promises Monday.
No charge for the call or the connection
This service is free to the homeowner. You are never invoiced by this site — the only money that changes hands is between you and the contractor you hire.
Licensed, insured and nearby
Every contractor on the other end of this line is independent, carries the license Texas requires for this work, and serves Hawkins and the towns around it. Ask to see both the license and the insurance certificate.
One call fixes a bad match
Should the match go wrong, one more call puts you in touch with a different contractor. No fee, no form, no explanation needed beyond “that one did not work out”.
Where these commitments stop
This service does not stand behind the work, and it would be dishonest to suggest otherwise. The contractors are independent businesses; the quality of the job, and any guarantee on it, come from the contractor you hire.
The full disclaimer is on the disclaimer page.